Terms of Service

By enrolling into a class, parents/carers accept and agree to abide by the following terms of service:

1. Fee Payment

1.1 Tuition fees are payable in advance for a full term regardless of attendance.

1.2 The preferred method of payment for regular tuition fees is online by e-invoicing or by monthly direct debit. Invoices will be emailed to parents/guardians before the beginning of the term and can be paid online by debit or credit card via Stripe

(fully Trustwave validated) or by direct debit via GoCardless.

1.3 We also accept payment by debit or credit card in person or by phone.                                                                                     

1.4 Fees can be paid by cash or cheque (students and parent/guardian name and address must be written on the back of the cheque).                                                                                                                                                                                                                  

1.5 In the event that a cheque has to be represented to the bank or is declined any cost incurred must be paid by the parent/guardian.                                                                                                                                                                                                  

1.6 Regular tuition fees must be received by the end of the 2nd week of term or a 10% surcharge may be added.                              

1.7 Half a terms notice is required if a student will not be continuing with a class into the succeeding term and failure to give this notice will result in half a terms fee being charged.                                                                                                                                        

1.8 A new student may enrol for the term. After 3 classes if they find the class is not suitable, they can either change to another class or the term’s fee will be refunded less 3 classes. There is no refund for the Registration fee.

1.9 There are no refunds if a student is absent from class and no reductions for part term attendance.                                                   

1.10 On the rare occasion of class cancellation, the class will be re-scheduled usually during the school holidays. If it is not possible to re-schedule, fees will be deducted from the following terms fees. Students are also welcome to make up the cancelled class by attending a similar class.

1.11 If it is necessary to cancel a class due to adverse weather conditions or if student cannot attend a class due to their  participation in another CTA performance/event, class fees are not refunded.                                                                                        

1.12 If a student is asked to leave a class due to a breach of any of the conditions laid down in these terms & conditions no refund will be made.

 

2. Uniform

2.1. If a student is wearing inappropriate footwear or clothing the student will not be permitted to participate in the class.        

2.2. Jewellery items (including watches) which the teacher feels may cause injury or is inappropriate for the class must be removed or the student will not be permitted to participate in the class.

3. Class timing

3.1. Class run continuously from the timetable without a break. Students should be dressed ready to start their class before entering the studio and leave promptly at the end of the class.                                                                                                                 

3.2. Students are asked to wait quietly outside the studio until their class begins.

4. Conduct

4.1. Parents/carers are not permitted to watch classes except in exceptional circumstances at the discretion of the teacher.  This does not apply to some under 5's classes where parents/carers may be present during all or some of the class.

4.2. Students and parents/carers are expected to demonstrate respectful behaviour towards CTA staff and fellow students and parents/guardians. Non-compliance with this condition of membership may result in exclusion from CTA with no refund for classes remaining.                                                                                                                                                                                                       4.3. Students are not permitted to chew gum whilst in class.                                                                                                                              4.4. Students/parents/carers are responsible for their own property and bring items at their own risk.                                              

4.5. Students are not permitted to use mobile phones during class. Any mobile phones brought into class must be switched off or in silent mode.                                                                                                                                                                                                                

4.6 Students are not permitted to leave the studio during a class without permission from the teacher.                                                   4.7. Students are not permitted to sit out of a class unless they become unwell or injured during the class or if written consent is given by the parent/carer consent in advance.

5. Miscellaneous

5.1. Invoices and other communications/material essential to CTA carrying out its obligations to customers are sent to parents/carers by email. These emails are not for marketing purposes and parents/carers must provide a valid email address and ensure that such emails from CTA are not considered spam.                                                                                                           

5.2 The school timetable may be revised at any time.                                                                                                                                         

5.3 CTA is affiliated to the Imperial Society of Teachers of Dance (ISTD) and the London Academy of Music & Dramatic Arts (LAMDA).                                                                                                                                                                         

5.4 Photographs and videos of students may be taken and used for promotional purposes and on social media.                          

5.5 Exams may be taken in ballet, tap, modern and LAMDA. Students are entered into exams at the discretion of the teacher.

PRIVACY POLICY

1. CTA is committed to ensuring the privacy and security of your personal information in line with the General Data Protection Regulations (GDPR).

2. When you register and enrol for classes/workshops at CTA we collect certain contact and other personal information. If  you are a parent/carer enrolling a child this information will cover parent/carer name, address, phone numbers, email addresses and student name(s), date of birth, medical conditions, school, where you heard of us, consent to photograph and video students for limited and specific promotional purposes to help achieve CTA aims (classes only). If you are an adult registering/enrolling in an adult class this information will cover name, address, phone number, email address, medical conditions, consent to photograph and video students for limited and specific promotional purposes to help achieve CTA aims. Some of this information is required to manage and administer CTA business and will not be used for any other purpose. Some of the information is optional and is requested to help us better understand our customers and is only used as needed for CTA business.

3. Your personal information will be accessed and used by CTA staff only for CTA business purposes only. It will not be shared with third parties except as follows and strictly as required to enable CTA to carry out its legitimate business and meet legal requirements. Both the exceptions below apply to children only.

a. Student name and date of birth for dance examination entries.                                                                                                    

b. Student name, date of birth and local authority to comply with the legal requirement of licensing with the local              authority for the CTA Summer Shows.

4. Under the GDPR, you have                                                                                                                                                                      

a. The right to be informed                                                                                                                                                                        

b. The right of access                                                                                                                                                                                    

c.  The right to erasure                                                                                                                                                                               

d. The right to restrict processing                                                                                                                                                               

e. The right to data portability                                                                                                                                                                    

f.  The right to object                                                                                                                                                                                    

g. The right not to be subjected to automated decision-making including profiling

5. Any data we hold for you will be deleted when you are no longer an active customer except where required for financial purposes by HMRC.

Address

2 Belmont Rd, Chiswick, London W4 5UH, UK

Contact

020 8742 2861

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